Voice AI Platform for Hyderabad Businesses

Yes — Caller Digital operates across the whole Hyderabad metro. IT services and SaaS clusters in HITEC City, Gachibowli, Madhapur and Kondapur, pharma headquarters in Banjara Hills and Jubilee Hills, BPO operations in Begumpet and Kukatpally, and finance back-offices in Secunderabad all run on the same platform. The AI handles Telugu + Urdu + Hindi code-switching natively — common across Old City callers, Charminar-area customers, and AP/Telangana tier-2 borrowers.

Hyderabad's large pharma manufacturers and patient-support programmes use Caller Digital for adherence reminders, refill-due calls, and post-prescription follow-ups in Telugu, Hindi and English. The AI captures structured intent (patient ready to refill, has questions, requests change), routes complex cases to a human pharmacist, and writes outcomes back into the patient-support CRM. Programmes report 30–45% improvement in on-time refill rates and meaningful reduction in patient drop-off after prescription day.

Yes. Hyderabad's IT services and BPO category runs cross-vertical inside-sales motion at scale. Caller Digital's voice AI handles inbound MQL callback (sub-15-minute speed-to-lead), cold outbound on event/partner lists, and BANT-style qualification across English, Telugu and Hindi. Demos get auto-booked into AE calendars with full context (transcript, qualification score, prospect history). IT services teams typically restructure SDR economics — velocity-tier moves to AI, human SDRs concentrate on enterprise accounts.

Yes. Caller Digital supports Telugu natively, alongside English, Hindi, Urdu, and 10+ other Indian languages. Production-grade Telugu coverage handles regional accent variation common across Andhra Pradesh and Telangana, and code-switches mid-conversation when the caller mixes Telugu with English or Hindi — common in urban Hyderabad. Telugu AI calls achieve significantly higher engagement rates with regional customers than English-only outreach.

Hyderabad-based fintechs and NBFCs use Caller Digital for soft-bucket EMI reminders (DPD 0–30, gentle reminders with UPI deep-link delivery in-conversation) and DPD 30–60 hybrid (AI first contact, human callback for negotiation). The platform enforces RBI Fair Practices Code at the dialler level — calling hours, identity disclosure, no-harassment language, recording retention. Indian fintechs report 25–35% improvement in collection-rate uplift in DPD 0–30 versus a human-only baseline.

Caller Digital offers per-minute (₹3–9) and outcome-based pricing. A Hyderabad pharma running 10,000 patient adherence calls/month (90 sec average) would spend ~₹45,000–135,000/month on per-minute, materially less than equivalent human telecaller staffing. A fintech running 5,000 EMI reminder calls/month with UPI link delivery as the outcome would typically pay ₹15–25 per recovered EMI promise. Most Hyderabad deployments break even on cost within 6–10 weeks given productivity and collection lift.